The front desk that never misses a call.
Nessa answers every call to your clinic. 24/7, in English, French, Spanish or any of 24 other languages. She qualifies the caller and hands your team a booked appointment or a ready-to-close lead. Never a voicemail. Never a lost patient.
Real demo line. Nessa picks up in under 2 rings.
The math on a missed call is brutal.
Front desks can't be in two places at once. Nessa can.
of calls to small practices go unanswered during business hours
of callers who reach voicemail never call back
the loaded cost of one receptionist covering just business hours
Industry data; sources on request.
Every missed call is a patient who books with the clinic that picked up.
From ringing phone to booked patient in one call.
- 1
Answers instantly.
Every call, every time — evenings, weekends, lunch rushes, holidays. No hold music, no voicemail.
- 2
Qualifies the caller.
New patient or returning? What are they coming in for? Insurance or direct billing questions? Nessa gathers what your team needs — and never gives clinical advice.
- 3
Books or routes.
Nessa sends your booking link by text, schedules the appointment, or flags high-value inquiries for your admissions or intake team to close personally.
- 4
Hands off cleanly.
Your team starts each morning with a prioritized worklist: who called, what they need, who's booked, and who's waiting on a callback — with full recordings and transcripts.
One hire. A full front-office team.
AI Receptionist
Answers every call in under two rings, 24/7, and books patients straight into your calendar or practice software.
AI Patient Care Rep
Handles reschedules, cancellations, directions and common questions across phone, SMS, email and web chat with one brain.
AI Speed-to-Lead
Calls and texts every new web form, ad and referral lead within seconds, before they book with the clinic down the street.
AI Reminders & Recall
Appointment reminders, no-show follow-up, and recall campaigns that bring lapsed patients and unfinished treatment plans back.
AI Collections
Polite reminders on outstanding balances, with secure payment taken right on the call, so revenue comes in without awkward conversations.
AI Quality Coach
Scores every call, human and AI, against your playbook and shows you exactly why patients book or don't.
Missed-call text-back
If a caller hangs up early, Nessa texts them back within seconds so the lead is never cold.
Smart escalation
Urgent or sensitive calls route to a human immediately. Clinical questions are captured and passed on, never answered by AI.
Daily front-desk worklist
A clean morning digest of every call, booking and follow-up, with recordings and transcripts.
Website chat widget
The same Nessa lives on your website as a chat widget, answering questions and booking patients 24/7.
Video agent & kiosk
A face-to-face video version of Nessa for your website, a check-in kiosk in your clinic, or your trade show booth.
Meet her face to face.
Put Nessa on your website as a live video agent, or on a sleek kiosk in your waiting room or trade show booth. She greets every visitor, answers questions, checks patients in and books appointments in a warm, vintage style that people remember.
- Website video agent
- In-clinic check-in kiosk
- Trade show booth greeter
- Same brain as phone and chat
Built for Canadian healthcare, not retrofitted for it.
Most AI phone tools are built for US home-services companies and retrofitted for healthcare. Nessa was built from day one for Canadian clinics — privacy law, direct billing questions, treatment-plan workflows, and the way your front desk actually runs.
- PIPEDA & PHIPA-aligned data handling
- Calls recorded with consent, stored in Canada
- No clinical advice, ever — hard guardrails
- Works alongside your existing practice management software
- No credential sharing, no scraping — we play by the rules
- CASL-compliant messaging
What Customers Are Saying
“It’ll save people time and help them generate more revenue. It’s a pretty straightforward equation.”
Ross St George
Owner of Familywood.ca
How Familywood.ca turned missed enquiries into qualified conversations and automatically booked consultations.
Read the Familywood case studyOne recovered booking pays for the week.
One recovered booking is worth C$90–140 — and most patients book multi-visit treatment plans. If Nessa recovers just 3 missed bookings a month, she's already paid for herself. Most clinics miss far more than that.
- Recovered visit revenue
- CAD 1,524
- Call usage
- −CAD 208
- Monthly plan
- −CAD 97
Estimate only, using 4.33 weeks per month and one visit per booking. Includes C$97/month plus C$2/minute for all recovered calls; other call usage is not included. Actual results vary.
Simple, all-inclusive pricing.
One flat monthly rate per phone number.
- 24/7 answering on one phone number
- Lead qualification & booking-link flow
- Missed-call text-back
- Daily worklist, recordings & transcripts
- Multilingual (EN / FR / ES + 24 more)
Cancel anytime.
Questions clinic owners ask us.
Hear Nessa handle a call right now.
Founder pricing ends at 25 clinics.