The front desk that never misses a call.
Nessa answers every call to your clinic — 24/7, in English and French — qualifies the caller, and hands your team a booked appointment or a ready-to-close lead. Never a voicemail. Never a lost patient.
Real demo line. Nessa picks up in under 2 rings.
The math on a missed call is brutal.
Front desks can't be in two places at once. Nessa can.
of calls to small practices go unanswered during business hours
of callers who reach voicemail never call back
the loaded cost of one receptionist covering just business hours
Industry data; sources on request.
Every missed call is a patient who books with the clinic that picked up.
From ringing phone to booked patient — in one call.
- 1
Answers instantly.
Every call, every time — evenings, weekends, lunch rushes, holidays. No hold music, no voicemail.
- 2
Qualifies the caller.
New patient or returning? What are they coming in for? Insurance or direct billing questions? Nessa gathers what your team needs — and never gives clinical advice.
- 3
Books or routes.
Nessa sends your booking link by text, schedules the appointment, or flags high-value inquiries for your admissions or intake team to close personally.
- 4
Hands off cleanly.
Your team starts each morning with a prioritized worklist: who called, what they need, who's booked, and who's waiting on a callback — with full recordings and transcripts.
Everything a great front desk does — running around the clock.
24/7 call answering
After-hours and overflow coverage. Nessa picks up when your team can't.
Lead qualification
Captures intent, urgency, and contact details so your admissions team only spends time on ready-to-book patients.
Missed-call text-back
If a caller hangs up early, Nessa texts them back within seconds so the lead is never cold.
Smart escalation
Urgent or sensitive calls route to a human immediately. Clinical questions are captured and passed on — never answered by AI.
Daily front-desk worklist
A clean morning digest of every call, booking, and follow-up, with recordings and transcripts.
Bilingual by design
Fluent English and French out of the box.
Built for Canadian healthcare — not retrofitted for it.
Most AI phone tools are built for US home-services companies and retrofitted for healthcare. Nessa was built from day one for Canadian clinics — privacy law, direct billing questions, treatment-plan workflows, and the way your front desk actually runs.
- PIPEDA & PHIPA-aligned data handling
- Calls recorded with consent, stored in Canada
- No clinical advice, ever — hard guardrails
- Works alongside your existing practice management software
- No credential sharing, no scraping — we play by the rules
- CASL-compliant messaging
One recovered booking pays for the week.
One recovered booking is worth C$90–140 — and most patients book multi-visit treatment plans. If Nessa recovers just 3 missed bookings a month, she's already paid for herself. Most clinics miss far more than that.
Estimate only. Assumes C$110 average visit value and a 40% recovery-to-booking rate.
Simple, honest pricing.
Less than a shift of a receptionist. Available around the clock.
- Everything in Core
- Price locked for 12 months
- Direct line to the founders
- Shape the roadmap
- 24/7 answering
- Lead qualification
- Missed-call text-back
- Booking-link flow
- Daily worklist
- EN / FR
- Call recordings & transcripts
- Everything in Core
- Automated recalls & reactivation
- Waitlist-fill by SMS
- Second location
No setup fee. No contract beyond the founder rate lock. Cancel anytime.
Questions clinic owners ask us.
Hear Nessa handle a call — right now.
Founder pricing ends at 25 clinics.